How can I book?

Click on the ‘Appointments with’ tab to individually book with each team member. The following FAQs apply to those that book with Bethany.

WHAT HAPPENS IF I’M FEELING SICK / HAVE COVID-19?

I do have a sick policy. Be Respectful. If one of us is sick I will HAVE to reschedule. I will stop mid appointment if I notice excessive symptoms. The salon will be cleaned and disinfected between appointments/ daily and we will be following Government Covid 19 Sanitation regulations.

DO YOU PROVIDE BRAIDING HAIR? 

I DO provide Prestretched Braiding Hair, limited colors and length, fill out form to see whats available.

DO YOU WASH CLIENT’S HAIR?

Yes, feel free to add on a wash, deep condition, and blow dry to your appointment. Please come with your hair detangled and ready to be styled. Otherwise please come to your appointment with your hair thoroughly cleaned and blow dried.

ARE YOU ABLE TO BRAID SHORT HAIR?

No. Your hair needs to be 5 inches all around for me to be able to style it. If you have a really thin nape or edges please make note that this may also affect the install as well.

ARE YOU BOOKED FOR THE WHOLE YEAR?

NO! I open my booking calendar on the 20th at 8am monthly for new clients.

HOW DO I KNOW IF YOU HAVE A CANCELLATION?

Cancellations are posted on my Instagram stories @penthouse.salon and here Cancellation List

DO YOU ALLOW CLIENTS TO BRING SNACKS TO THEIR APPOINTMENT?

Yes I highly encourage bringing water & snacks! We also have snacks. Try your best to bring something that is low maintenance. I do have a microwave and fridge that you are welcome to use during your appointment.

ARE YOU ABLE TO TRAVEL TO CLIENTS?

No.

AM I ALLOWED TO BRING FRIENDS,MY CHILDREN, MY BOYFRIEND, MY MOM?

No! Unfortunately no.

WHAT HOURS ARE YOU AVAILABLE?

My hours vary week to week. To know my most accurate availability check my booking site.

DO I NEED TO PAY A DEPOSIT TO MAKE AN APPOINTMENT?

Yes. A non refundable 35% Deposit is due upon booking your appointment (applies to hair). You can transfer your deposit once when you reschedule within 36 hours of cancelling.

HOW CAN I PAY THE REMAINING BALANCE AT THE APPOINTMENT?

• Card

• Cash

WHAT IS YOUR CANCELLATION POLICY? 

Give 24 hour notice. No Call No Shows banned from booking. Reschedule (permitted to do so twice) when cancelling to not forfeit deposit. Deposit non refundable.

CAN I BRING MY LAPTOP TO THE SALON?

Yes you can however if I need to excessively adjust your head position so that I can do my job of making you look beautiful I may ask you to put it away. Also, please bring headphones for zoom calls, wifi is available but keep in mind you will still be in a salon environment and not a library.