How do I book?

Click Here to Book with Bethany & Team
A waitlist option is available directly on the booking site.

Click Here to Book with Sania

What if I’m sick?

If you’re feeling unwell, please notify us as soon as possible to reschedule.
Appointments may be stopped if excessive symptoms are present. The salon is cleaned and disinfected daily and between clients.

Do you provide hair/bundles?

Yes. We provide high-quality raw hair for purchase. As a courtesy, hair install packages are discounted from our regular retail pricing when you purchase hair through the salon.

Our extensions are carefully sourced and full from root to tip, designed to be reused multiple times with proper care, making them a worthwhile investment in both quality and longevity.

Do you provide braiding hair?

Yes. Prestretched braiding hair is available in limited colors and lengths. Please check the booking form for availability.

Do you wash hair?

Some services include shampoo. If not included, shampoo, deep conditioning, and blow-dry services are available as add-ons.
If you decline a wash, please arrive with hair clean, detangled, and blow-dried.

Can you braid short hair?

Hair must be at least 5 inches all around. Thin edges or a sparse nape may affect the install.

Are you booked all year?

No. Booking opens monthly on the 20th at 8:00 AM for new clients.

How do I know about cancellations?

Cancellations are posted on @penthouse.salon and reflected on the booking site. Joining the waitlist is recommended.

Can I bring snacks?

Yes. Water and low-maintenance snacks are encouraged. A microwave and fridge are available. We offer a complimentary selection of coffee, tea, water, beverages, and light snacks for all clients to enjoy during their visit.

Do you travel?

No. All services are in-salon only.

Can I bring guests?

No. To maintain a calm environment, no guests or children are permitted.

Do I need a deposit?

Yes. A non-refundable 35% deposit is required at booking.
You may transfer your deposit once if you reschedule within 48 hours of the originally scheduled appointment.

How can I pay?

We accept card, cash, and Afterpay.

Cancellation policy

• 48-hour notice required

• No-call, no-shows are banned from booking

• Rescheduling allowed up to two times

• Deposits are non-refundable

Can I bring my laptop?

Yes. Please bring headphones for calls. You may be asked to put it away if it interferes with the service.

If you want, I can: